Thank you for visiting and shopping at https://farmgreen.ae

Following are the terms and conditions that constitute our Shipping & Delivery Policy:

Delivery locations:

We ship within United Arab Emirates and all other GCC countries including Saudi Arabia, Qatar, Oman, Kuwait and Bahrain.

Delivery charge for the respective order is indicated at the time of checkout.While we use reasonable efforts to satisfy the shipping and delivery dates provided to you, we shall not be liable for any delays in shipments.

Order changes:

Once your order has been confirmed, it cannot be modified.

If you wish to cancel or return a product, you can visit the Return & Refund page and follow the procedure mentioned there.

Item(s) not received:

If you have successfully placed an order and have not received it, but the tracking status shows it to be delivered, then you may contact the carrier to find out the status of your order, since as once the item is shipped, we don’t have control over it.

If the problem persists, kindly email us immediately at sales@farmgreen.ae or call us on +971508900325 and we will resolve the issue at the earliest.

Sometimes due to technical issues tracking information might not be available. In such cases, if you are unable to locate your order, kindly email us immediately at sales@farmgreen.ae or call us on +971508900325 and we will resolve the issue at the earliest.

You can visit the Return & Refund Policy page to understand the procedure in case of orders that are declared damaged or wrong delivery.

Shipment confirmation & Order tracking:

You will receive a Shipment Confirmation email once your order has been shipped containing your tracking number(s). The tracking number will be active within 24 hours.

FARMGREEN ESSENTIALS – For A Flavourful Life

United Arab Emirates